RE/MAX Professional Realty

Reviews

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  Terrible. update/11-05-2017: In a sense there was an unresolved issue; I completely gave up working on a solution. From the start, I didn't get word of the claimed "dog slobber on the walls" until I moved to a different country and the photo evidence was inconclusive and/or lacking evidence entirely. I'll bite the bullet and pay the bogus cleaning costs (399 for cleaning an empty house after I paid for a professional carpet cleaning) just so I can be done with it. Obviously it's left a bad taste in my mouth, but I'm done with trying to resolve the issue over the rental property/house where I paid rent. Remax, I rented through your company. I called and was directed to "a property manager" -- the term used by remax at reception -- often being told, "Let me transfer you to property management".... you expect people to believe that a realtor company does not do property management while also claiming to have experience renting to military members? We're not exactly out buying houses at every duty station. Furthermore, the page I left my review on is the page I used to GPS your location for directions and the page I used to locate a number to talk to property management when I had a problem at the property/house I was renting. I do not have the wrong company, I assure anyone reading this.
  By Mekyla Nova, May 14, 2017
• ★ ☆ ☆ ☆ ☆
  If you are a Soldier, don't move out here, they will try to rob you. During my time renting a home south of FLW. Within the first week of me moving in, the water pump went out (3 houses on 1 water pump). 1 entire week / 7 days without water before they fixed it. 8 months later neighbors change out and a new one moves in. The new neighbor is that grumpy old man that hates everything. He goes to my O-5 commander and tells him my dogs attacked him and he just merely got away. This O-5 calls me(E-4) into his office and begins telling me that some crazy guy just came in here and said he almost died because your dogs almost killed him. I got a counseling, a stern talking too and a warning. I call remax and ask them to tell the neighbor to call the cops if he has any issues with me in the future. 1 week later to the exact minute he was at my job again trying to see the 0-6 this time, luckily the chief caught him first. Same stuff. My dog was apparently circling his house for 3 hours and preventing him from leaving(lie). Remax again did nothing. He went to my work a third time. I called the cops and asked the cop to get him to stop harassing me, it stopped, temporarily, I began to receive prank calls the next and last 3 months of staying here daily. REMAX's main landlord did nothing and even got angry at me because I went to the cops. The creepy neighbor also had a creepy kid that would sit outside the house with a bb gun and point it towards my house. We thought, only 3 more months. Water pump went out again 1 month before we began moving. 1 week again. When moving, we got everything out of the house and spent the night there cleaning, next day carpet cleaners came and the day after that, the walk through. They told me the oven, window sills and the faucets needed to be cleaned, we cleaned it, except the oven (wouldn't come off). 5 days later I fly to Germany. 25 days after my final inspection, I get my refund of $450 out of a 1000. They sent me a price estimate from cleaning clinic for 390 and it is labeled as "detailed cleaning" 180 in little damages, and light bulbs, w.e. I called and asked about the 390 dollar detailed cleaning and it was apparently dog drool on the walls... Dog drool... Throughout the entire house, there is dog drool.....I ask for pics, not a single picture shows dog drool anywhere on the wall, and that wasn't addressed when I did my walkthrough so how can you wait til I am in another country to charge me. And have yet to receive a receipt that shows that this was done and paid. The cleaning service is family with realitors. I have been calling for past 2 weeks, running me around the bush, absolutely terrible. If you are a Soldier, they will try to take advantage of you, I highly recommend you do not live out the south gate. Bunch of thieves and crooks. Go to investment reality, or someone else. Plus the internet is garbage out the south gate. UPDATE: I have been harassed by the same neighbor even after leaving the country. Remax said don't worry him. He has gone through military channels to find me in Germany and is continuing to harass me. Thank you Remax for not stopping him. UPDATE 2 Remax, Yes you do. Property management is on your website. You have 2 people that are property managers. What is your definition of property management? I paid my rent to you, my inspection was through you, when you call your office one of the options is property management. I did all my paperwork through you. REMAX, you do property management. You even pay the guy that cuts the grass... Still being harassed by neighbor 01/30/18.
  By Sean Miller, April 16, 2017

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